You show clients what they need before they even know it themselves.
The challenge
As a Senior Account Manager at Hero in Alkmaar, you elevate client relationships to a strategic level. You manage your own portfolio of major clients and serve as their primary point of contact for everything related to interim professionals. But you do more than manage: you think along at a strategic level and anticipate your clients' needs.
Hero places more than 3,000 interim professionals with leading organisations across the Netherlands, from complex government tenders to growing companies in technology and finance. You ensure that these clients are not only satisfied, but continue to expand their partnership with Hero.
Hero grows by an average of more than 40 percent annually. That growth is the direct result of account managers who build client relationships that truly matter. As a Senior AM, you take on the more complex clients and larger deals, combining sharp commercial instincts with genuine depth of knowledge.
Alongside managing your own portfolio, you coach junior account managers and contribute to the development of the team in Alkmaar.
What will you do?
- Managing your own portfolio of strategic client relationships with major clients
- Proactively identifying and capitalising on commercial opportunities
- Working together with recruiters to make The Perfect Match for your clients
- Field management: staying connected with interim professionals on-site at client locations
- Coaching and guiding junior colleagues in their development
- Negotiating contracts, rates and framework agreements
- Contributing to Hero's ambition to become the largest, finest and best company in the flexible staffing market
Who are you?
- At least 5 years of experience as an account manager in staffing and recruitment
- HBO level of thinking and working
- A proven track record in building long-term client relationships
- Commercially strong, strategic thinker and results-driven
- A team player who also helps junior colleagues grow
- Available 40 hours per week, full-time at the office in Alkmaar
What can you expect from Hero?
At Hero you get the room to grow, develop and enjoy your work. Here's what you can expect from us:
- A salary that fits: A gross monthly salary € 4.000 tot € 6.250 based on 40 hours, depending on experience.
- Growth & development: Room for education, training and personal development, with a personal training budget.
- 40 hours full of energy: A 40-hour work week with challenges, plenty of freedom and above all: fun and a healthy dose of humor.
- Pension accrual: We help build your future with a solid pension plan.
- All taken care of: Net reimbursement of your internet and phone costs, plus your gym membership.
- Team & fun: Regular team outings, Friday-afternoon drinks and celebrating wins together. Because together we make the difference.
- Well fed, every day: Enjoy a fully catered lunch every day at our office in Wognum.
- Relax & recharge: A fully equipped game room and our own Hero bar for proper breaks and drinks.
- Build with Hero: The chance to truly help build a brand with guts, character and big ambitions.
About Hero
Hero does things differently. We don't just send CVs: we make The Perfect Match. With expertise, speed and a culture where ambition and a great team spirit go hand in hand. We grow fast and split offices when they get too large, preserving the strength of a close-knit team.
At Hero, it's all about The Perfect Match. Are you our match?
Questions, or want to know more? I'm happy to help.

Denise Aukes
Talent Acquisition Specialist
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