Quality & Certifications|

This certificate is the internationally recognized standard for quality management systems. It confirms that Hero's processes meet high quality standards and is based on four pillars:

• Customer focus
• Involvement of employees and management
• Process approach
• Relationship management

This international standard focuses on environmental management systems. It enables organizations to identify, prioritize, manage and improve their environmental aspects in a systematic way.

With this certificate, Hero demonstrates that it understands both the risks and the opportunities in the environmental field. In doing so, Hero gives substance to the environmental pillar of sustainable enterprise.

This international standard for Information Security Management Systems (ISMS) provides a systematic approach to identifying, prioritizing, managing and continuously improving information security risks.

With this certificate, Hero demonstrates that it has a firm grip on information security and handles the confidential data of clients and partners with care.

This quality mark was developed for service providers that act as an intermediary or broker. It makes clear whether organizations meet the quality requirements that apply to this form of service provision.

The main objectives of the quality mark are:

• Limiting financial and tax risks
• Safeguarding the quality of service
• Encouraging risk-based working driven by processes