Facility Service Desk Employee

For our client, a major player in the utilities sector, we are looking for a Facility Management Service Desk Employee. In this pivotal role, you are the first point of contact for internal customers and ensure the smooth handling of facility requests, from intake to resolution. You combine a customer-focused mindset with a good overview: you switch quickly between advising, coordinating and escalating to the right specialists, and you actively contribute to the further development of the service desk. A varied role with plenty of contact, responsibility and room to help build an organisation that works every day to deliver an essential service to millions of people.