Implementation Manager|

Hero MSP is growing fast. Organisations want greater control over their contingent workforce, more transparency in costs and greater certainty around compliance. And that's exactly where you come in.

As an Implementation and Optimisation Specialist at Hero MSP, you turn complexity into structure. You lead implementation projects at major clients, optimise existing processes and ensure that Hero continues to sharpen its service offering. You are not an executor. You are a specialist who creates lasting impact.

Hero places over 2,000 professionals and grows annually by 30 to 40 percent. That calls for people who think at a tactical and strategic level, are willing to set direction and are experienced in working within complex environments.

What is MSP?

MSP stands for Managed Service Provider. Hero fully relieves organisations of all contingent workforce responsibilities: from vendor management and contract administration to compliance, spend analysis and process design. One central point of contact, complete transparency, maximum control.

What will you be doing?

• Leading implementation projects for new MSP clients
• Developing implementation plans, schedules and stakeholder analyses
• Advising HR, procurement and hiring managers on process design
• Analysing existing contingent workforce processes and identifying opportunities for improvement
• Preparing and presenting management reports and optimisation proposals
• Monitoring SLAs, quality and progress
• Actively contributing to the further development of Hero's MSP proposition

• At least 4 years of experience within MSP, contingent workforce management, vendor management or workforce solutions
• Demonstrable experience guiding implementation or optimisation projects
• HBO level of education and thinking
• Strong in stakeholder management and communication at all levels
• Analytically minded and comfortable with data and reporting
• Structured and project-driven in your approach
• Available 40 hours per week, full-time on-site at Schiphol

Hero is not a staffing agency. Hero is a recruitment firm that takes the burden off organisations when it comes to finding and deploying the best interim professionals. With MSP as a growing specialism, Hero serves increasingly larger clients on increasingly complex challenges.

Hero wants to be and remain the largest, finest and best company in the flexible labour market. That is not a marketing term. It is the standard against which every decision is measured. Your work contributes to that every single day.

At Hero, everything revolves around The Perfect Match. Are you our match?